Privacy & Legal
Privacy & Legal
Last updated: July 2026
Privacy
Information I collect
When you submit a print inquiry, I may collect:
- Name
- Email address
- Country or region
- Preferred print size
- Framing option
- Message
How your information is used
Your information is used only to:
- respond to your inquiry;
- discuss print options;
- prepare quotations;
- arrange production and shipping.
Your information is never sold or shared with third parties for advertising or marketing.
Data storage
Print inquiries are securely delivered using Resend and stored only in my email inbox.
Analytics
This website uses Google Analytics 4 to understand how visitors use the website and to improve the experience.
Google Analytics may collect information such as pages visited, approximate location, device type, browser, operating system, referral source, and general interaction data.
No personally identifiable information is intentionally collected through Google Analytics.
Data is processed by Google in accordance with Google's Privacy Policy.
Visitors can opt out using the Google Analytics Opt-out Browser Add-on.
Your rights
You may request to:
- access your personal data;
- correct inaccurate information;
- request deletion of your inquiry.
Returns & Refunds
Because every print is produced to order, all sales are considered final.
If your order arrives damaged during shipping or you receive the wrong item, please contact hello@kyrychenko.art within 7 days of delivery and include clear photographs of the issue and the packaging.
Eligible cases will be resolved by either:
- a complimentary replacement; or
- a refund,
at our discretion.
Minor differences in color, brightness, texture, or appearance caused by monitor calibration, lighting conditions, paper characteristics, or the fine art printing process are not considered manufacturing defects.
Custom sizes, custom framing, commissioned work, and personalized orders are non-refundable unless they arrive damaged or incorrect.
If a shipment is confirmed lost in transit, we will work with the shipping carrier and arrange an appropriate replacement or refund.
Order Cancellation
Orders may be cancelled before production begins.
Once printing or framing has started, the order can no longer be cancelled because each print is produced specifically for that customer.
Shipping Damage
Please inspect your package upon delivery.
If the package appears visibly damaged, take photographs before opening it whenever possible.
If the artwork arrives damaged, contact hello@kyrychenko.art within 7 days and include:
- photographs of the damaged artwork;
- photographs of the packaging;
- your order details.
This allows us to process your claim as quickly as possible.
Contact
For any privacy, shipping or order-related questions, please contact:
hello@kyrychenko.art